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Neighborhood Computer Support System
Introduction
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The System.  It is the web-based management system for Neighborhood Computer Support and the individual shops that it supports.  Each shop is a local operation who's mission is to "Help people improve their lives through better access to and understanding of computers and Internet technology."  They are computer repair shops, and then some. 

Each shop provides 

• P.C. and Mac: Repair, Upgrade, Tune-up
• Custom Computer Builds
• Software Installation and Configuration
• Virus Cleaning
• Spyware/Adware Removal
• Data Backup, Recovery and Transfer
• Home and Small Business Networking
• Monthly Preventive Maintenance Plans
• Small Business Website Development
• Website and E-mail Hosting
• I.T. and Internet Strategy Consulting

We have also, with the aid of subcontractors, built VoIP systems for businesses, provided on-site network and tech. support for events, handled technology recycling, sold refurbished computers, sold new computers and software through vendor partnerships, etc.  We are the neighborhood resource that helps families and small businesses keep their vehicles running on the Internet much in the same way that the trusted neighborhood mechanic keeps the family car and the small business fleet running with good service, honest answers and hands-on hard work.
At the center of this system is the data.  Customer Data, Vendor Data, Partner Data, System Data, Inventory Data, Project Data, Hosting Data, Tasks, Calendar Entries, Troubleshooting Data, Process Data, and Accounting Data.  I can see how all of this is to be separated into separate sub-systems, but it is crucial that all of the information is available on demand to users and other parts of the system in unique and I'm sure unforseen ways.